Chaise Lounge Nightclub operates under the responsible service of alcohol guidelines therefore we reserve the right to refuse service of alcohol even if the beverages are pre-purchased.
A 50% deposit is required to secure any of our beverage or venue hire packages and cancelation of any package or venue hire within 48 hours or less will deem the deposit is non-refundable. Cancellation of any package or venue hire that include food within 6 days or less will deem the cost of the food non-refundable.
Chaise lounge cannot be held responsible for any items that are left behind in the venue. It is the responsibility of guests to ensure that they have all their belongings when leaving Chaise Lounge.
As per legal requirements, Lost Property is held for 28 days from the date it was found, and then disposed of.
Chaise Lounge Nightclub and its entire staff have a responsibility to ensure that liquor is sold and supplied to patrons in a responsible manner.
All staff should be aware of what is expected of them in regards to the laws and the service of alcohol to patrons of the venue, as staff can be held liable for offences committed.
It is an offence to:
There are heavy penalties for committing these offences: Licensees or Approved Managers are liable for a maximum fine of $50,000.00
Staff of licensed premises or any other person breaching these provisions is liable for a maximum fine of $8,000.00
Staff should make sure prior to serving a patron, or allowing a patron to enter the premises, that the person is 18 years of age or older. If there is any doubt,
The only times when a minor is allowed on licensed premises are if the minor:
A responsible adult in relation to a minor is the parent, stepparent, guardian or an adult who has parental rights and responsibilities in relation to the minor whilst the minor is on licensed premises or in a public place.
Only three forms of identification are acceptable as proof of age.
“Key pass” from Victoria is the only approved non-Government issued proof of age card.
The Australian I.D Checking Guide, published by the Liquor Licensing Division, details the actual cards and licenses issued by each State and Territory.
If staff believe that a document being presented is false, defaced or in the possession of a person who is not the owner of the I.D then the document should be confiscated and forwarded to the Liquor Licensing Division.
The Queensland Liquor Act 1992 s4 defines ‘Unduly Intoxicated’ as: “ A state of being in which a person’s mental and physical faculties are impaired because of consumption of liquor so as to diminish the person’s ability to think and act in a way which an ordinary prudent person in full possession of his or her facilities, and using reasonable care, would act in like circumstances.”
Staff should use commonsense in determining whether a person is unduly intoxicated.
There are several signs, which, in combination, may indicate that a person has had too much to drink. These signs include:
Licensees, Approved Managers and staff DO NOT COMMIT an offence if an intoxicated person is on their premises, although the intoxicated person does.
Licensees, Approved Managers and staff DO COMMIT an offence if they sell or supply liquor to unduly intoxicated or disorderly patrons.
Service is refused to patrons for the following reasons:
Staff of licensed premises MAY refuse service to patrons at any time (e.g. patrons not meeting management’s dress regulations)
Staff MUST refuse service to patrons who are minors or unduly intoxicated or disorderly.
All Patrons must need to adhere to the venue’s dress code. Management reserves the right to refuse entry.